Most Wired Hospitals Focus on Security and Patient Engagement
Beaumont Health System and Oakwood Healthcare, now part of Beaumont Health, have been named among the nation's "Most Wired" hospitals, according to Health Care's "Most Wired" 2015 survey released in the July issue of Hospitals and Health Networks, a publication of the American Hospital Association. This year marks the 17th anniversary of the survey.
Health data security and patient engagement are top priorities for the nation’s hospitals, according to results of the annual HealthCare’s Most Wired survey, recently released by the American Hospital Association’s Health Forum and the College of Healthcare Information Management Executives.
The 2015 Most Wired survey and benchmarking study is a leading industry barometer measuring information technology use and adoption among hospitals nationwide. The survey of more than 741 participants, representing more than 2,213 hospitals, examined how organizations are leveraging IT to improve performance for value-based health care in the areas of infrastructure, business and administrative management, quality and safety, and clinical integration.
“At Beaumont Health, we view informational technology as a strategic asset that supports our delivery of high quality, high-value health care,” says Subra Sripada, executive vice president, chief transformation officer and system chief information officer, Beaumont Health. “Receiving this award again affirms all the hard work our team has accomplished and demonstrates Beaumont’s commitment to being a technology leader in the health care industry.”
According to the survey, hospitals are taking more aggressive privacy and security measures to protect and safeguard patient data. Top growth areas in security among this year’s Most Wired organizations include privacy audit systems, provisioning systems, data loss prevention, single sign-on and identity management. The survey also found:
- 96 percent of Most Wired organizations use intrusion detection systems compared to 85 percent of the all respondents. Privacy audit systems (94 percent) and security incident event management (93 percent) are also widely used.
- 79 percent of Most Wired organizations conduct incident response exercises or tabletop tests annually, a high-level estimate of the current potential for success of a cybersecurity incident response plan, compared to 37 percent of all responding hospitals.
- 83 percent of Most Wired organizations report that hospital board oversight of risk management and reduction includes cybersecurity risk.
As hospitals and health systems begin to transition away from volume-based care to more integrated, value-based care delivery, hospitals are utilizing IT to better facilitate information exchange across the care settings. This includes greater alignment between hospitals and physicians. According to the survey, the physician portal is a key factor in strengthening physician-hospital alignment:
- In 84 percent of Most Wired organizations, physicians can view and exchange other facilities’ results in the portal compared with 63 percent of hospitals surveyed.
- 76 percent use the portal and electronic health record, or EHR, to exchange results with other EHRs and health information exchanges compared to 56 percent of those surveyed.
- 81 percent can communicate with patients via email or alerts in contrast to 63 percent of all respondents.
Driven beyond the requirements of Meaningful Use Stage 2, this year's Most Wired hospitals are utilizing the benefits of a patient portal to get patients actively involved in their health and health care. For instance, 89 percent of Most Wired organizations offer access to the patient portal through a mobile application. Other key findings include:
- 67 percent of Most Wired hospitals offer the ability to incorporate patient-generated data.
- 63 percent offer self-management tools for chronic conditions.
- 60 percent offer patient-specific education in multiple languages.
“Congratulations to our nation’s Most Wired hospitals for harnessing the potential of information technology to improve quality care and patient safety and lower health care costs,” said Rich Umbdenstock, president and CEO of the AHA. “At the forefront of the field, these hospitals are setting the bar for protection of patient data through discerning security measures.”
Detailed results of the survey and study can be found in the July issue of H&HN. For a full list of winners visit www.hhnmag.com.
About Beaumont Health
Beaumont Health is a not-for-profit organization formed by Beaumont Health System, Botsford Health Care and Oakwood Healthcare to provide patients with the benefit of greater access to the highest quality, compassionate care, no matter where they live in Southeast Michigan. It consists of eight hospitals with 3,337 beds, 163 outpatient sites of care and about 5,000 physicians. Beaumont Health is Southeast Michigan’s largest health care employer with nearly 35,000 employees. In 2014, the combined organizations had 174,675 inpatient admissions, 16,213 births and 492,073 emergency visits. For more information, visit www.beaumonthealth.org.
About the American Hospital Association
The American Hospital Association (AHA) is the national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. Nearly 5,000 hospitals, health care systems, networks, other providers of care and 43,000 individual members come together to form the AHA. Founded in 1898, the AHA provides education for health care leaders and is a source of information on health care issues and trends. For more information, please visit www.aha.org.